My practice is currently full, but you are welcome to enquire about joining my waiting list. Online booking is for existing clients only.

Counselling with Shema

FAQs

A little clarity before we begin.

You may be wondering what therapy will be like, whether it could suit you, or how the practical arrangements work. There is space for your questions here, and you are welcome to ask anything else when you get in touch.

Starting therapy

You do not need to know exactly what to say before getting in touch.

Can I ask questions before starting therapy?

Yes. You are welcome to get in touch to ask questions, discuss what you are looking for and get a sense of whether working together might suit you. My practice is currently full, so please enquire about the waiting list. Joining the waiting list does not guarantee an appointment.

Do I need a referral from my GP?

No. You can contact me directly. You do not need a diagnosis, a referral or a neatly defined problem before we can have a conversation about what you are looking for.

What happens in the first session?

We begin with what has brought you here and what you would like me to know. There is also space for your questions and for discussing how we might work together. You can share as much or as little as feels possible. The first session is a paid therapy session, and there is no obligation to continue afterwards.

What if I do not know what I want to work on?

You do not need to arrive with a clear explanation. We can begin with whatever is present: a feeling, something that happened, a sense of being stuck, or simply not knowing where to start. We can become curious about it together. There is no need to prepare a polished account of your life or choose the most important issue in advance.

How many sessions do I need?

There is no fixed number. Some people want to explore something specific; others value a longer therapeutic relationship. We can review how the work feels and what you need as we go. You do not need to commit to a block of sessions. The cancellation terms still apply to appointments already booked.

How we work together

Your experience, your pace and your response to the work matter.

Is therapy about fixing what is wrong with me?

I do not begin from the idea that there is something wrong with you. Feelings, reactions and ways of coping often make sense when we understand what you have experienced. Some may now be painful or limiting, and we can be honest about that while also becoming curious about what they have been doing for you. We can explore what support is needed and where there might be room for more choice.

What is Internal Family Systems or IFS?

You might notice that different sides of you want different things. One part may want to rest while another feels you must keep going; one may want closeness while another wants to pull away. IFS offers a way of understanding these experiences with curiosity and compassion. We listen to what each part is concerned about and what it needs, without asking one part of you to defeat another.

Do you only use IFS?

No. IFS is at the heart of how I work, but I see healing as being about you, connection and safety, rather than a particular model. Different approaches bring something valuable. I draw on and integrate my training so that we can collaboratively choose what works for you. Different people need different things, and what supports you may change at different points in your life. You do not need to fit yourself to a model or know which approach to ask for.

What part does our relationship play in therapy?

The relationship between us is an important part of the work. My warmth, care and presence can offer a different experience of being with someone, especially where earlier relationships have been painful. Alongside this, we can explore your connection with your own inner world. In IFS, we call your capacity for compassion, curiosity and connection Self. With support, this can help you be there for younger parts of you, sometimes called your inner child. My aim is to support repair both in relationship with another person and within yourself.

Can we use practical strategies as well?

Yes. Sometimes a practical way of making everyday life easier is welcome. We can consider this together, including whether it feels supportive or becomes another thing you feel you should be doing. I am interested in understanding the parts that are working hard, as well as exploring what might help them. We can use practical support when it fits, without making therapy something you have to perform or get right.

Do I have to talk about my childhood or describe trauma?

You can decide what you share and when. We do not need a detailed account of difficult experiences to begin, and there is no requirement to recount every traumatic event. Earlier experiences may become relevant, but we can approach them at a pace that feels possible for you. If something feels too much, we can slow down, pause or explore a different way of working.

How do you work with the effects of trauma?

My approach is about more than looking back at what happened or retelling the story. Difficult experiences can leave us carrying fear, shame or beliefs about ourselves that were shaped by what we went through. In IFS, we describe these as burdens: they are not the whole of who you are. We work gently towards helping the parts carrying them feel understood and supported, so that what you carry can begin to change. The aim is greater freedom in the present, at a pace that feels possible for you.

What if I disagree with you or something does not feel right?

You are welcome to tell me. I may misunderstand something, or make a suggestion that does not fit. Your response matters, and we can explore it together. You do not need to agree with me to be a good client. I bring my experience and curiosity, while you remain the expert on your own experience.

Comfort, difference and choice

There is room to find a way of being together that suits you.

What if I find talking difficult?

We can make room for that. You may need time, pauses, a question repeated, or help finding a starting point. There can also be space to notice feelings, images or what is happening in your body, where that feels useful. You can tell me when a way of working does not fit. We will explore how to communicate and work together in a way that makes sense for you.

Do I need to sit still or maintain eye contact?

No. You can move, fidget, look away, pause or lose your train of thought. You do not need to organise everything into a neat sequence or remember every detail from the previous session. We can find a pace and level of structure that supports you, and this may change from one session to another.

Do I need an ADHD diagnosis?

You do not need a formal ADHD diagnosis to work with me around these experiences. You may already have a diagnosis, be waiting for an assessment, or simply recognise yourself in what you have read. We can begin with your experience and what you need. Counselling with me is separate from a diagnostic assessment.

Is your practice LGBTQIA+ affirming?

Yes. My affirming approach is informed by both professional and personal experience. I welcome LGBTQIA+ clients and make room for your identity, relationships and the experiences that have shaped your life. You can tell me the name, pronouns and language you use. I will remain curious about your own experience rather than assume it is the same as mine or anyone else’s. We can explore what matters to you without treating your identity as a problem to change.

Will I have homework or be expected to read books and watch videos?

You do not need to complete tasks between sessions or read everything on this website. I may offer a resource if it seems useful, and you can decide whether to explore it. If a suggestion feels like pressure or another thing to get right, that is welcome in our conversation too. We can understand what is happening and find something that feels more supportive. Explore optional resources.

Can I stop therapy whenever I want?

You can decide whether to continue. You are not committed to a fixed number of sessions, and we can review how the work feels for you at any point. Where possible, a closing session can give us space to reflect, but continuing therapy is your choice. The cancellation arrangements in our agreement still apply to appointments already booked.

Practical arrangements

The working agreement explains the fuller details before therapy begins.

How long are sessions and what do they cost?

A standard individual adult session is 50 minutes and costs £100 unless we have agreed otherwise. UK online extended sessions are 100 minutes at £190, and deep dive sessions are 180 minutes at £280. Longer sessions are arranged according to suitability. Couples sessions are 90 minutes at £200. Please see the Fees page for the current offer. View fees.

How do I pay?

Payment is due before your session by bank transfer. For international work, Wise may be arranged. We agree the fee and payment arrangements before booking, so that you know what to expect.

Can I have a telephone or audio only session?

Telephone or audio-only sessions may be available for individual adult clients where suitable. We can discuss whether this way of working would support you. Audio-only sessions are not offered for couples, children or young people.

What if I need to cancel or rearrange?

Please give at least two working days’ notice to cancel or rearrange. Working days are Monday to Friday, excluding bank holidays in England. Late cancellations and missed sessions are charged at the full session fee, with the details and any exceptional discretion explained in our working agreement. Please email [email protected] as soon as you know you cannot attend. Existing clients: the terms in your current agreement continue to apply until the change date notified to you.

Do you work with people outside the UK?

I offer online work internationally where it is appropriate and possible for us to work safely. We discuss where you will be during sessions, time differences, privacy and local support before we begin. Availability depends on your location and the arrangements that apply to our work; I cannot offer sessions in every country or circumstance.

What if my internet connection fails?

We agree a backup contact route before online work begins. If the connection drops, we will try to reconnect and use the agreed backup to decide what happens next. An audio call may be suitable for individual adults; it does not become an audio-only couples or children’s therapy session. The agreement explains the arrangements if a session cannot continue.

Is what I say confidential?

I treat what you share as confidential, within the limits explained in our working agreement and Privacy Notice. My work is supported by clinical supervision, where I share only what is needed and avoid identifying details wherever possible. There may be circumstances where information needs to be shared because of safeguarding, serious risk or a legal requirement. We discuss these limits before we begin, and the arrangements for couples and family work are explained separately. Privacy Notice.

Are you qualified and registered?

I am a qualified counsellor and psychotherapist and an Accredited Registrant of the National Counselling and Psychotherapy Society (NCPS), MNCPS (Acc.), membership number NCPS8231. I work with regular clinical supervision and professional indemnity insurance. You can read more about my training and approach on the About me page. About me.

What if I have a concern about our work?

You are welcome to raise a concern with me. I will listen and we can explore what has happened and what you need. You can also use the NCPS complaints process. Our working agreement explains the contact details and your options; you do not have to raise a concern with me first in order to contact NCPS. NCPS complaints information.

Couples, children and families

Different relationships need their own arrangements.

How do couples sessions work?

My couples work is informed by Intimacy from the Inside Out, an IFS approach to relationships, alongside Imago-informed ideas. We explore what happens between you, including the responses each of you has developed to protect yourselves and what may sit beneath a difficult pattern. Couples sessions are 90 minutes and cost £200. Audio-only sessions are not offered. Please enquire so that we can discuss suitability, session arrangements and current availability.

Do you currently offer counselling for children and families?

Yes. I offer online and face-to-face counselling for children, young people and families, with family involvement as part of the work. I also offer some small-group work for children. We begin with a parent or carer consultation to understand what is happening and consider what would suit your child. Suitability depends on their age, development and individual needs. Parents or carers take part in agreed conversations, reviews or family work, so that the child is not expected to carry the responsibility for change alone.

Still wondering about something?

You are welcome to get in touch with questions about therapy or working together. You do not need to have everything figured out before asking.

My practice is currently full. You are welcome to enquire about joining my waiting list, although joining it does not guarantee an appointment.

Enquire